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Frequently Asked Questions

What are the Guinness Storehouse opening hours?

The Guinness Storehouse is open 7 days a week from 9.30 – 17:00. The first admission to the visitor experience is at 9:30 and the last admission is at 17:00.

During the summer months from July to August the Guinness Storehouse operates extended opening hours from 9.30 – 21:00 with the last admission at 19:00.

The Guinness Storehouse is not open from the 24th of December to the 26th of December.

What time does the Guinness Storehouse close?

Our regular closing time is at 19:00 with the last admission at 17:00. During the summer months of June, July and August the Guinness Storehouse closes at 21:00 with the last admission at 19:00.

Is the Guinness Storehouse building wheelchair accessible?

Yes, we have lifts throughout the building to facilitate access for wheelchair users. We also have wheelchairs on site, and we can arrange an assistant to help navigate the building if it is required on the day.

If you have concerns or specific requirements you can let us know by emailing info@guinnessstorehouse.com.

The entrance for groups, wheelchairs and pushchairs to Guinness Storehouse is located on Market Street. Visitors will need to push the call button to gain access and should follow internal signs to the lift/elevator and ticket desks.

Is there car parking available at the Guinness Storehouse?

Free parking is a short walk away on Crane Street. It is offered on a first come, first serve basis. Parking on Market Street is reserved for coaches.

Can I take photos and videos inside the Guinness Storehouse?

Yes, you can take photos and we encourage it so long as it is safe to do so. You can find us on Facebook, follow us on Instagram or tweet us @homeofguinness. Don’t forget to tag us in your photos and tell us all about your trip.

How do I get to the Guinness Storehouse?

You can use the Google Map on our contact us page to get directions using your mobile phone to get to the Guinness Storehouse.

On Foot

The most common way to get to the Guinness Storehouse is to walk from Dublin City Centre.

By Tram (LUAS)

Dublin has a light rail tram that crosses the city called the LUAS (the Irish word for speed) If you are in the city centre you will need to get on the Red Line that goes towards Tallaght. There is a map at every station, and you can look up your nearest LUAS stop on their website or using the maps application on your phone.

The closest LUAS stop to the Guinness Storehouse is called James’s. When you get to James’s Luas stop you can follow a short route to get the main entrance of the Guinness Storehouse.

Walking Directions from James’s Street LUAS Stop:

  1. When you get off the tram turn left and head back along the track and turn right on to James Street.
  2. Walk a short distance until you see a turn on to Basin Street Lower. Turn right and walk to the end of the street.
  3. Turn left onto Basin view and walk around the corner until you see another left turn. Turn left on the St. James Avenue.
  4. Walk to the end of St. James Avenue and follow the loop in the road around until you see the Guinness Storehouse and old brewery building.
  5. Walk past the gates and then turn left onto Market Street South. The Guinness Storehouse entrance is on your left. You cannot miss it.

If you are travelling from O’Connell Street near Dublin’s famous Spire monument you can reach the Abbey Street LUAS by walking a short distance to Abbey Street.

By Bus

Dublin has very frequent public bus services that cross the entire city. If you are using the regular bus service, the buses are usually yellow and blue in colour with a number on the front of them that determines the route. There are numerous tour operators that also stop at the Guinness Storehouse, please check with your tour operator for more details on their specific route and times.

If you are travelling to the Guinness Storehouse you can get the following buses from O’Connell Street.

  • 13 towards Grange Castle, departing from stop 270
  • 40 towards Liffey Valley, departing from stop 270
  • 123 towards Walkinstown (Kilmanagh Road)

You will need to get off the bus on James’s Street and Watling Street at stop number 1940. When you exit the bus, walk to the left and look up at the end of the street, you will see a sign that points you to the Guinness Storehouse. It is a short walk from this sign. You can find more information and plan your route using the Dublin Bus app (for iPhone & Android) or using the Transport for Ireland Journey Planner (This site is in English only, but you can also use google maps in your native language)

If you are paying in cash, please make sure you have the exact change as buses do not accept notes or offer change in Ireland. Fare information can be found on dublinbus.ie

We recommend travellers use a Leap card as they offer better rates on travelling and are accepted by buses, trams and trains. You can get a tourist Leap card on the Leap Card website.

By Taxi

Dublin has a large amount of taxis and taxi services. You can hail one from any street in Dublin, the busier the street the quicker it will be. The taxi will drop you straight to the door. You can hail a taxi by using the Free Now application. Uber is not available in Dublin.

By Car

You can also drive to the Guinness Storehouse, there is a limited amount of parking available. Free parking is just minutes away on Crane Street and is offered on a first come, first serve basis. Parking on Market Street is reserved for coaches.

What apps can I get to find about more about travelling around Dublin?

It can be difficult to get around a city you are not familiar with. Luckily there is plenty of technology available to make things easier. You can get more detailed real time information by downloading various mobile applications for each method of transport.

What do tourists need to know about paying for travel and transport in Dublin?

You can pay in cash or using a Leap card on trams, trains and buses. Leap cards are cheaper and there is a special rate for travellers and tourists. Taxis do not accept Leap cards as payment. In general, it is best to pay in cash when travelling by taxi or by using the Free Now Application and paying with your card.

Can we take a tour of the Guinness brewery?

You can! Our official Guinness Brewery Tour brings visitors ‘behind the gates’ on the ultimate Guinness experience. The tour explores the past, present, and future of brewing at St. James’s Gate. Capacity and times are limited. For more information. Places are limited so book your tickets early to secure your place.

Paease note The Guinness Brewery Tour is strictly over 18s and is an English language tour.

What is the Guinness Academy?

The Guinness Academy is located on the fourth floor of the Guinness Storehouse. Here you can learn how to pull the perfect pint of Guinness guided by one of our visitor experience team. You can redeem your complimentary pint ticket here as well as purchasing the perfect pint tuition with a member of our visitor experience team. You can also redeem your ticket in the Gravity Bar on the seventh floor or in Arthurs' bar on the fifth floor.

How long does the Guinness Storehouse tour take?

The Guinness Storehouse experience is a self-guided tour. We recommend allowing at least 90 minutes to explore, but you can stay for as long as you like.

Can I take a self-guided tour of the Guinness Storehouse?

The Guinness Storehouse is a self-guided experience. We have guided tours and audio guides in Spanish, French, German, Italian, Portuguese and Mandarin and can be rented on the ground floor for €2.

For hearing impaired visitors there is a visual guide available in international sign language.

Is the tour suitable for children?

Yes, it is, the building is also a child friendly place that has enough room for buggies / push chairs. Children under the age of 18 must be accompanied by an adult.

Is there an age restriction to enter the Guinness Storehouse?

No, there is no age restriction, so everyone can visit the Guinness Storehouse. However, if you are under the age of 18 you cannot drink or purchase alcohol, and you must be accompanied by an adult. Your ticket will entitle you to a free soft-drink instead.

Can I visit the Gravity Bar without a ticket?

No. However, buying a tour ticket will allow you to visit the Gravity Bar and redeem your ticket for a free drink (a pint of Guinness, Hop House 13 or a soft drink).

Where can I buy a ticket for the Guinness Storehouse tour?

You can find our tickets on many websites and online tour operators but the best place to purchase tickets and guarantee the best price is by visiting our website www.guinness-storehouse.com You’ll receive a booking/order reference number. Simply bring this with you on the day and show it at the admissions desk or kiosks. Your tickets will be printed then.

Does the Guinness Storehouse offer discounted tickets?

Ticket rates are determined by the time and date of your visit. For the best rates on tickets you can book your ticket online on the Guinness Storehouse website for a discount of up to 25% off the standard price.

The Beer Club Guided Tour

The Beer Club is a small tour group guided through the first three floors of the building giving you an overview of Guinness history, the Guinness family, the brewing process and the advertising floor. The tour ends with a tasting experience where you can try different variations of Guinness products.

The Connoisseur Experience

A special tour that we offer to 16 people 2/4 times per day. We recommend booking the Connoisseur Experience as early as possible.

The Connoisseur Experience is a 90-minute guided tasting with a beer specialist in a private bar location in the Guinness Storehouse. Here you will try 4 variations of Guinness, learning about the history of the beer and how it’s made.

How much does a single admission cost to the Guinness Storehouse?

We have various prices that correspond with the age of the visitor and the time of day.

Ticket Price Ranges:

  • Adult ticket ranges from €19.50 to €25.00.
  • Senior citizen/Student ticket tickets range from €18.50 to €21.00.
  • Child ticket (13 – 17 years old) Tickets range from €16.00 and must always be accompanied by an adult.
  • Child ticket (6 – 12 years old) price is €5.00 and must always be accompanied by an adult.
  • All children aged 5 and under enter free of charge and must always be accompanied by an adult.

Group and Tour Bookings

If you are a tour operator you can change your booking by contacting the bookings team.

For information on tour groups pricing, please contact the bookings team by emailing info@guinness-storehouse.com

There are several extras and upgrades available to the standard ticket. You can find out more about these at the checkout when you are booking a ticket/changing your booking online or browsing the website.

How can I change the date and time of my Guinness Storehouse booking?

Don’t worry, you can change your time and date by visiting the Manage My Booking section of the website. Simply enter your booking reference number.

The easiest way to change your time and date is using the Manage My Booking feature.

To change your booking and update your time and date simply:

  1. Go to Manage My Booking under the plan your visit tab on the Guinness Storehouse website.
  2. Enter the booking/order reference number found in your email confirmation page.
  3. Enter the surname on the account.
  4. Enter the email address used to book.
  5. Check the box beside “I’m not a robot” and click “access my booking”.
  6. Select the new date and time and submit your changes, if there is a difference in price you will be asked to enter your card details to pay the difference.

If you experience difficulties, please contact the bookings team by emailing info@guinnessstorehouse.com or calling +353 1 408 4800

Can I get a discount on the Guinness Storehouse tickets?

Yes, the www.guinness-storehouse.com website is the only place you can get 25% off the standard adult admission.

Do I have to book my Guinness Storehouse ticket in advance?

You do not have to book in advance for self-guided tours, but we recommend it. Booking online gets you to a discount of up to 25% on adult admission, as well as the opportunity to skip the queue on arrival.

You can schedule your visit date and time up to three months before you arrive. If you are joining the Connoisseur Experience or the Beer Club guided tour with a Beer Specialist, we strongly advise booking in advance as places are limited. You can check the availability of this tour by speaking to one of the visitor experience team in the admissions hall.

You can also buy standard tickets on arrival, please note the adult price at the door is €25.00

We ask that visitors arrive 15 minutes before your scheduled time slot. Please note that if you arrive 30 minutes after your scheduled time slot your ticket price may increase and we will have to charge the difference. We do not offer discounts if the ticket price goes down.

We ask that our visitors allow for time to comply with security measures in place at the Guinness Storehouse.

How will I receive my tickets if I book online?

When you purchase your ticket online, you’ll receive a confirmation email with a unique reference number. Simply bring this booking reference number with you and present it at the information desk when you arrive. Your tickets will be printed at the desk. Please consider the environment before printing your booking reference number.

Can I buy a Guinness Storehouse gift card?

We currently do not offer gift cards; you can purchase a ticket on someone’s behalf and enter their name and email address in the booking information. Please make sure to take note of the booking reference number on the order confirmation page.

Can I cancel my Guinness Storehouse Ticket?

You can email info@guinnessstorehouse.com to cancel your tickets. Please note that we do not offer refunds on purchased tickets. If you cannot make it on a specific day you are welcome to change your booking using the Manage My Booking feature on the website or by contacting the bookings team.

Where can we eat at the Guinness Storehouse?

The fifth floor of the Guinness Storehouse explores the relationship between Guinness and Food. There are three restaurants on this floor each offering a different experience.

1837 Bar & Brasserie

1837 offers a relaxed dining experience that continues the celebration of Guinness’s long history with food. You can enjoy amazing views of the city, watch what goes on with our open and interactive kitchen or order from a sharing or an À la carte menu.

The Brewers Dining Hall

Inspired by the 18th- and 19th-century dining rooms at St. James’s Gate, the Brewers’ Dining Hall features views into a working kitchen and offers a traditional homespun feel, making the perfect venue for celebrating Guinness alongside the very best of local Irish produce.

Arthur’s Bar

A traditional Irish pub with some of the best views of the city. Arthur’s bar offers a tribute to Guinness variants, with unrivalled views out across the brewery and across the city.

The Cooperage Café

The Cooperage is located on the first floor. The Cooperage offers a range of teas, coffees, sandwiches and baked goods after you exit the brewing experience.

I have a Dublin Pass, do I need to book a ticket or inform you when I am coming to the Guinness Storehouse?

If you have a Dublin Pass you are free to come to the Guinness Storehouse at a time that is most convenient for you. Simply visit the pre-paid tickets desk in the arrivals hall on the day. If you do not have enough points on your Dublin Pass you can pay the difference at the desk. Once you’re past the desk, our team will print a ticket for you and you can skip the queue.

I am getting the Hop-on Hop-off bus does it go to the Guinness Storehouse?

Yes, the Guinness Storehouse is a stop each of the following services

  • Hop-on Hop-Off
  • Big Bus Tours
  • Dublin Sight Seeing Tours

If you’ve a combo ticket, head straight to the prepaid desk in the arrivals hall to pick up your free tickets. You can skip the queue and start your tour immediately.

If you have a standard ticket you can use your voucher book to get a €1 discount off the general admission price.

How do I exchange Tesco Clubcard points for a Ticket?

If you have Tesco Club Card points you can exchange points for a ticket. Simply visit the pre-paid tickets desk in the arrivals hall. If you do not have enough points you can pay the difference at the desk.

I’ve lost property on my visit to the Guinness Storehouse, what should I do?

There are a few things you can do. Send us a description of the lost item and its content if applicable to info@guinnessstorehouse.com

You can also call us on +353 1 408 4800

Or contact us on social media via Facebook, Twitter or Instagram.

I need to change my booking date or arrival time, how do I do it?

You can change the date and time of your booking using the Manage My Booking feature on our website. If you have any issues, please message us. Please note that you cannot change your booking on the same day. If you can’t make it email info@guinnessstorehouse.com or call us on +353 1 408 4800 and we’ll try to rearrange. Please note the prices may vary throughout the day and we’ll have to collect or refund the difference so please have your booking reference number and payment details to hand if you are speaking to the bookings team.

I wish to make a complaint about the Guinness Storehouse, how do I do this?

We take our customer experience very seriously. If you wish to make a complaint, please email info@guinnessstorehouse.com with all the details.

I would like to pay a compliment to a Guinness Storehouse staff member, how do I do this?

We value your feedback and appreciate that you would take the time to pay a compliment to a team member. You can email your compliments to info@guinnessstorehouse.com

I would like to leave a review for the Guinness Storehouse, where should I do this?

Thank you. We are always ready and willing to read reviews about your experience at the Guinness Storehouse to find out what we did right and where we might improve in the future. You can leave a review on any of the following platforms:

I have my luggage with me, can I store my luggage at the Guinness Storehouse?

Yes, you can leave your luggage with us while you’re taking the tour. We have a luggage check available at the information desk when you arrive. The information desk in the admissions hall will be able to help you if you have questions.

Does the Guinness Storehouse offer a concession for people with disabilities?

We don't offer concessions for visitors with disabilities, but we do offer free entry for a care assistant, limited to 1 person only, that visits with you, more information is available in our accessibility guide. If you have special requirements or further questions, please email info@guinnessstorehouse.com.

I would like to know more about sponsorship opportunities with the Guinness Storehouse?

You should contact the Diageo Sponsorship team at sponsorship@diageo.com.

I would like to host an event, do you hire the venue?

The Guinness Storehouse caters to a wide range of events large and small. You can read more about venue hire on our event hire pages. We also have a brochure available for download.

I would like to work at the Guinness Storehouse?

We’re always looking to recruit talented people and thank you for your interest in working for us. You can see our current vacancies on the Diageo jobs portal. If you would like to work with the visitor experience team, please visit IRCs website, irishrecruitment.ie.

Can I come in and visit the shop without a ticket?

Our gift shop is found on the ground floor and a ticket is required for entry. We have the largest collection of Guinness memorabilia in the world on this floor with many exclusive and limited-edition products. We know that holidays are a busy-time so we offer global shipping to anywhere in the world for €25 with DHL.

You can also buy Guinness Storehouse memorabilia and other products from the Guinness Webstore.

Does the Guinness Storehouse Shop deliver?

Yes, we have a partnership with DHL that means you can buy in store your items and we will ship them to anywhere in the world for a fee of €25. You can also track your item and it is insured so you can have peace of mind that your goods will arrive safely to your chosen destination.

Where is the Guinness Museum?

The Guinness Museum is an often-used name for what is now known as the Guinness Storehouse, Ireland’s number one visitor attraction. In 1966, Rupert Guinness, 2nd Lord Iveagh, fulfilled a long-held ambition of opening a Brewery Museum at St. James’s Gate, to display historical brewery artefacts. Located in the old Chemists’ Laboratory on Watling Street, the museum was built to ‘showcase mementoes of Brewery life’. In its lifespan the Guinness Museum welcomed 10,000 visitors. The Guinness Storehouse carried on the tradition and to date has welcomed over 20 million visitors from around the world.

What can I do with old Guinness products like bottles and cans?

We regularly get people asking this question. Should you find that you have an old bottle or can of the black stuff at home we recommend that you keep it as a souvenir. If you would like to know more about your Guinness bottle you can contact the Guinness Archive.

The Guinness Archive has a large collection of Guinness bottles, cans, and labels, many of which are on display at the Guinness Storehouse. Please note that you should not drink any Guinness product that is past its sell by date.

I would like to get an item of Guinness memorabilia valued?

We do not provide valuations of old Guinness products but can assist in verifying their authenticity. For valuations, we recommend that you contact your local antique specialist or contact the independently run Guinness Collectors Club which provides memorabilia valuations for a fee. You can find them by visiting https://www.guinntiques.com

Where can I find out more about the history of Guinness?

If you are interested in finding out more about the history of Guinness, please take a look at the Guinness Archive pages: where you will find further information and view images from the Guinness Archive collection.

How can I access the Guinness Archive?

Researcher access to the Guinness Archive may be arranged in advance by appointment. Please contact the Guinness Archive team for more information.

Where is the Guinness Retail Store?

The Guinness Storehouse Retail Store is our flagship shop, a one-of-a-kind retail space spread over 9000 sq. feet which houses the largest collection of official Guinness merchandise in the world. It offers a wide selection of clothing, sportswear, headwear, barware, accessories and glassware, including many Guinness Storehouse Exclusives which cannot be purchased elsewhere.

Our popular in-store laser engraving service allows you to customise official Guinness glassware with personalised names and messages – visitors also have the option to pre-order personalised glasses (with an exclusive 25% discount) when booking their tickets online. Please allow 1 days’ notice for engraved glassware.

Can I avail of tax-free shopping benefits at the Guinness Storehouse?

We offer easy-to-use tax-free shopping to our international visitors from outside the European Union, and all visitors can also avail of DHL international shipping for their purchased merchandise in-store at an extremely competitive rate. We accept all major debit/credit cards in-store – Visa / Maestro / Mastercard / Discovery / Amex, as well as Google Pay, Android Pay and Apple Pay.