FREQUENTLY ASKED QUESTIONS

GENERAL INFORMATION

GETTING THERE

TICKETS

MY VISIT

SHOPPING

AFTER MY VISIT

OTHER QUERIES

MY GOODNESS! ITS CHRISTMAS AT THE GUINNESS STOREHOUSE

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FAQs About Your Storehouse Visit | Guinness Storehouse

FREQUENTLY ASKED QUESTIONS

GENERAL INFORMATION

WHAT ARE THE GUINNESS STOREHOUSE OPENING HOURS?

IS THE GUINNESS STOREHOUSE BUILDING ACCESSIBLE?

CAN CHILDREN VISIT THE GUINNESS STOREHOUSE?

GETTING THERE

HOW DO I GET TO THE GUINNESS STOREHOUSE?

IS THERE CAR PARKING AVAILABLE AT THE GUINNESS STOREHOUSE?

I AM GETTING THE HOP-ON HOP-OFF BUS; DOES IT GO TO THE GUINNESS STOREHOUSE?

HOW DO YOU PAY FOR TRAVEL AND TRANSPORT IN DUBLIN?

WHAT APPS CAN I GET TO FIND ABOUT MORE ABOUT TRAVELLING AROUND DUBLIN?

TICKETS

WHERE CAN I BUY A TICKET FOR THE GUINNESS STOREHOUSE TOUR?

DO I HAVE TO BOOK MY GUINNESS STOREHOUSE TICKET IN ADVANCE?

HOW WILL I RECEIVE MY TICKETS IF I BOOK ONLINE?

HOW MUCH DOES A SINGLE ADMISSION COST TO THE GUINNESS STOREHOUSE?

WHAT DOES A FAMILY TICKET INCLUDE?

DOES THE GUINNESS STOREHOUSE OFFER DISCOUNTED TICKETS?

DOES THE GUINNESS STOREHOUSE OFFER A CONCESSION FOR PEOPLE WITH DISABILITIES?

IS THERE AN AGE RESTRICTION TO ENTER THE GUINNESS STOREHOUSE?

CAN I VISIT THE GRAVITY BAR WITHOUT A TICKET?

HOW DO I MAKE A GROUP OR TOUR BOOKING?

HOW CAN I CHANGE THE DATE AND TIME OF MY GUINNESS STOREHOUSE BOOKING?

WHAT HAPPENS IF I FORGET MY PASSWORD?

CAN I BUY A GUINNESS STOREHOUSE GIFT CARD?

CAN I CANCEL MY GUINNESS STOREHOUSE TICKET?

I HAVE A GO CITY DUBLIN PASS; DO I NEED TO BOOK A TICKET OR INFORM YOU WHEN I AM COMING TO THE GUINNESS STOREHOUSE?

I HAVE BOUGHT MY TICKET THROUGH A THIRD-PARTY SELLER. WILL MY TICKET BE ACCEPTED?

MY VISIT

WHEN SHOULD I ARRIVE AT THE GUINNESS STOREHOUSE?

I HAVE MY LUGGAGE WITH ME, CAN I STORE MY LUGGAGE AT THE GUINNESS STOREHOUSE?

WHAT SECURITY MEASURES ARE IN PLACE?

IS THE GUINNESS STOREHOUSE SELF-GUIDED TOUR AVAILABLE IN SEVERAL LANGUAGES?

SHOULD I BE AWARE OF ANY ALLERGY TRIGGERS AT THE GUINNESS STOREHOUSE?

CAN I TAKE PHOTOS AND VIDEOS INSIDE THE GUINNESS STOREHOUSE?

WHAT IS THE GUINNESS ACADEMY?

WHAT IS THE GUINNESS STOUTIE?

WHAT IS THE CONNOISSEUR EXPERIENCE?

WHAT IS THE GUINNESS BREWERY EXPERIENCE?

WHAT IS THE GUINNESS STOREHOUSE AND ROE & CO EXPERIENCE?

WHAT IS THE GUINNESS STOREHOUSE AND GUINNESS OPEN GATE BREWERY EXPERIENCE?

HOW LONG DOES THE GUINNESS STOREHOUSE TOUR TAKE?

WHERE CAN WE EAT AT THE GUINNESS STOREHOUSE?

SHOPPING

WHERE IS THE GUINNESS RETAIL STORE?

CAN I VISIT THE SHOP AT GUINNESS STOREHOUSE WITHOUT A TICKET?

DOES THE GUINNESS STOREHOUSE SHOP DELIVER?

CAN I AVAIL OF TAX-FREE SHOPPING BENEFITS AT THE GUINNESS STOREHOUSE?

AFTER MY VISIT

WHAT'S THE BEST WAY TO LEAVE THE GUINNESS STOREHOUSE?

I LOST PROPERTY ON MY VISIT TO THE GUINNESS STOREHOUSE, WHAT SHOULD I DO?

I WISH TO MAKE A COMPLAINT ABOUT THE GUINNESS STOREHOUSE, HOW DO I DO THIS?

I WOULD LIKE TO PAY A COMPLIMENT TO A GUINNESS STOREHOUSE STAFF MEMBER, HOW DO I DO THIS?

I WOULD LIKE TO LEAVE A REVIEW FOR THE GUINNESS STOREHOUSE, WHERE SHOULD I DO THIS?

OTHER QUERIES

I WOULD LIKE TO KNOW MORE ABOUT SPONSORSHIP OPPORTUNITIES WITH THE GUINNESS STOREHOUSE?

I WOULD LIKE TO HOST AN EVENT AT GUINNESS STOREHOUSE, DO YOU HIRE OUT THE VENUE?

I WOULD LIKE TO WORK AT THE GUINNESS STOREHOUSE?

WHERE IS THE GUINNESS MUSEUM?

WHAT CAN I DO WITH OLD GUINNESS PRODUCTS LIKE BOTTLES AND CANS?

I WOULD LIKE TO GET AN ITEM OF GUINNESS MEMORABILIA VALUED?

WHERE CAN I FIND OUT MORE ABOUT THE HISTORY OF GUINNESS?

HOW CAN I ACCESS THE GUINNESS ARCHIVE?

DO YOU WORK WITH THE TRAVEL TRADE?

MY GOODNESS! ITS CHRISTMAS AT THE GUINNESS STOREHOUSE

What activities are planned for Christmas at the Guinness Storehouse?

What does my ticket for the Christmas by day programme at the Guinness Storehouse include?

How do I book tickets for Christmas by day at the Guinness Storehouse?

What does my ticket for the ‘Christmas Nights at Gravity’ experience at the Guinness Storehouse include?

How do I book tickets for ‘Christmas Nights at Gravity’ at the Guinness Storehouse?

Are there any specific dates for ‘Christmas Nights at Gravity’?

Are there non-alcoholic beverages and vegan / vegetarian food options available at Christmas Nights at Gravity?

What are the dietary and allergen details for food served at ‘Christmas Nights at Gravity’?

When do doors open for ‘Christmas Nights at Gravity’?

Can I reserve seats at Christmas Nights at Gravity?

Why can’t I book for more than four? Is it possible to sit together?

Is ‘Christmas Nights at Gravity’ a seated event?

What facilities are available for guests with disabilities attending ‘Christmas Nights at Gravity’?

When does the festive decor go up at the Guinness Storehouse?

Will there be entertainment during the Christmas period?